Digital Dish: A Community Built For Restaurant Leaders

Digital Dish: A Community Built For Restaurant Leaders

Digital Dish is a global community that seeks to empower and enable restaurant brands and leaders to navigate the most complex business challenges within the quick-service and fast-casual industries.

Tillster understands that to thrive in the quick-service and fast-casual restaurant industries brands rely on unique ideas and experts from around the world. Designed as an evergreen community event series for restaurant brands and professionals to drive collaboration and innovation, Digital Dish will cover pertinent industry topics, challenges and trends across digital ordering, operations, loyalty and technology.

The series will deliver a wide variety of resources from Tillster leadership and industry experts, including original research studies, executive insights, industry analyses and other thought leadership content.


Tillster Delivery Index: Consumers Want Branded Delivery Experiences In 2022

Tillster Delivery Index: Consumers Want Branded Delivery Experiences In 2022

Learn how guests want to buy and experience delivery from your restaurant in the Tillster 2022 Delivery Index Report. The report covers guests’ buying motivations, expectations and the technology platforms they prefer to order delivery. Create delivery customer experiences that will entice more guests to order from your restaurant and generate more profits for your brand with these insights.

What Is Personalization & How Can Restaurants Benefit From It?

What Is Personalization & How Can Restaurants Benefit From It?

Did you know over 70% of consumers expect you to integrate personalization in your digital operations? Personalization in the quick-service and fast-casual restaurant industry is no longer an option but a requirement to increase engagement and retain customers. In this post, we explore what personalization is and how restaurant brands can benefit from creating more tailored ordering experiences for their guests.

Tillster CMO, Hope Neiman, To Speak At RLC 2021

Tillster CMO, Hope Neiman, To Speak At RLC 2021

This year, Tillster's chief marketing officer, Hope Neiman, will be speaking at the Restaurant Leadership Conference being held at the JW Marriott Desert Ridge Resort in Phoenix, AZ.

Join Hope as she will be covering Tillster’s latest index report on the restaurant services and technologies consumers want from brands heading into 2022. From delivery to in-store technology, get key insights into how guests want to buy and experience food service in our new digital, multi-channel world.

Learn How Freddy’s Increased Mobile App Orders by 33% with Tillster

Freddy’s Frozen Custard & Steakburgers partnered with Tillster to tackle a common challenge with its mobile app. As one of the fastest-growing franchises in the U.S., Freddy’s was looking to increase engagement in its app by building awareness of mobile ordering capabilities through multichannel marketing and loyalty incentives. We’re familiar with this request at Tillster, and we were happy to jump in and get them on track.

What will the restaurant industry look like post-pandemic?

For restaurants everywhere, the pandemic meant that brands had to rethink their operations and pivot where necessary to survive. This meant embracing flexibility and ensuring that processes aligned with CDC guidelines. Unfortunately, for those restaurants unable to adapt, closing their doors quickly became a reality.

How a Leading Asian Fast Food Brand Increased Its App Store Ratings

A leading Filipino fast food brand got competitive when it comes to app ratings. Understanding that app ratings drive discovery and downloads, the brand tasked Tillster with ensuring its app rating is the same as or higher than its largest competitor in the App Store and Google Play Store. Tillster, after just launching the brand’s mobile ordering and delivery app, understood the challenge here: high ratings for a brand-new mobile application can be hard to come by.

2021 Kiosk Marketplace Census Report – Pivoting During Crisis: Kiosks and the Omnichannel Experience

For the self-service kiosk industry, 2020 was a year of great innovation as businesses endeavored to provide users with tools that supported safe interactions. As mentioned in the 2021 Kiosk Marketplace Census Report, the restaurant industry was no stranger to the need for this self-service ordering technology with restaurant order-and-pay being the second-most commonly deployed kiosk in 2020.