Indexes
2025 Phygital Index Report
An In-Depth Look at Consumer Sentiment and Behavior in QSR and Fast Casual Dining
Phygital Index Report Q2 2024
The 2024 Phygital Index report offers insight into consumers' experiences, preferences, and pain points to help restaurants refine their engagement strategies.
Phygital Index Report Q3 2023
Discover the future of dining experiences with the emergence of "phygital" interactions – the perfect fusion of physical and digital elements that customers now crave.
Delivery Index Q1 2022
The Tillster Delivery Index helps restaurants understand which aspects of delivery customers care most about, and how they can use it to drive sales.
Online & Mobile Ordering Index Q4 2019
The Tillster Online & Mobile Ordering Index helps restaurants understand how digital ordering should be optimized to meet business goals.
Self-Service Kiosk Index Q3 2019
Tillster’s Self-Service Kiosk Index uncovers how restaurants can use self-service kiosks to increase check size and improve operations.
Delivery Index Q1 2019
The Tillster Delivery Index helps restaurants understand which aspects of delivery customers care most about, and how they can use it to drive sales.
Digital Coupons & Loyalty Index Q3 2018
The Digital Coupons & Loyalty Index showcases how QSR and fast casual customers are increasingly motivated by digital coupons and rewards.
Delivery Index Q2 2018
Learn which aspects of delivery customers care most about, and how offering it the right way can drive orders and build loyalty in Tillster’s Delivery Index.
Self-Service Kiosk Index Q1 2018
Tillster’s Self-Service Kiosk Index uncovers how restaurants can use self-service kiosks to drive sales and keep customers from leaving.
Online & Mobile Ordering Index Q4 2017
The Tillster Online & Mobile Ordering Index helps restaurants understand how to maximize their digital ordering program.
Case Studies
How Freddy’s Increased Mobile Order Revenue by 32% with Tillster
Read how Freddy’s Frozen Custard & Steakburgers saw a 32% jump in mobile ordering revenue and gained 53% more new ordering guests with personalized multi-channel marketing and loyalty incentives with Tillster.
How a Fast Casual Brand Increased Online and Mobile Revenue by 189% with Tillster
Learn how Tillster helped a leading fast casual food chain increase their online and mobile revenue by 189% and lower ordering errors by 50% with tailored CRM, ordering and email solutions.
Major Pizza Brand More Than Doubles Email Revenue after Turning to Tillster for Email
How Tillster increased customer retention and drove more revenue from current customers.
A Leading Filipino Fast Food Brand Turns to Tillster for Superior Mobile Ordering App Experience and Rating
How Tillster ensured the fast food brand’s mobile ordering and delivery app rating surpassed its largest competitor, a well-known international player, in the App Store and Google Play Store.
Burger Chain Grows Digital and Delivery
How an expanding burger concept revamped its online ordering and delivery to become truly multichannel.
Independent Research
Grid Decision Hospitality Technology 2018 Q2 Leaderboard
Grid Decision is an independent technology vendor market research firm, whose market reports are focused on Hospitality technology serving the quick-service, table-service, fast casual and pizza markets.
Whitepapers
Improving Operations with Digital Ordering Metrics
In this whitepaper, you will learn what measurements can be derived from digital ordering, what are the most important elements to track, and how to leverage that information to improve operations.
Getting Digital Ordering Right
In this whitepaper, Tillster partners with Hospitality Technology to discuss how to get digital ordering right.
Q&A with Hope Neiman: Improve the Guest Experience Through Better Data Management
In this exclusive Q&A, Tillster CMO Hope Neiman discusses how to put the right digital tools in place to measure program effectiveness.
The State of Restaurant Technology
Tillster’s State of Restaurant Technology Whitepaper uncovers how technology impacts purchase behavior and influences the customer experience.
Guides
Restaurant Kiosks: Understanding The Key Benefits, Criteria, And ROI ForYour Program
This guide helps QSR & Fast Casual establishments understand whether kiosks are right for their brand, the criteria for choosing a kiosk provider, and how to measure kiosk program success.
