Fast Casual Case Study:
Creating a seamless and engaging online guest experience in the competitive QSR industry is a task many brands struggle to execute successfully. With endless data, buying behavior and business factors to consider, constructing a personalized online and mobile ordering process can be overwhelming. And without the experience, the online and mobile experiences often fall short of driving meaningful growth and retention over the long term.
For one brand, the company’s unprecedented growth across 28 states forced them to reevaluate their online and mobile ordering processes to better address the focal needs of their diverse customer base to capture more revenue and reduce order errors.
Learn how the brand was able to achieve these goals by partnering with Tillster with our robust data, CRM and email solutions.
- 500% Gain In Digital Revenue Over 15 Months
- 2.5X Jump In Online Customers & Transactions
- 200% Increase In Email Open Rates
- 75% Of Main Items Saw A Lift In Per Item Revenue
