Study: Fast casual delivery customers prefer to order via restaurant over third-party aggregates

Study: Fast casual delivery customers prefer to order via restaurant over third-party aggregates

A majority of delivery customers prefer to order directly from a restaurant website or app than from third-party aggregators, according to the Delivery Index, a study by self-service ordering and customer engagement  company, Tillster and the research firm, SSI,  a news release said.

Study: Kiosk Demand on the Rise in Quick Service

Study: Kiosk Demand on the Rise in Quick Service

There’s no secret kiosks are coming. McDonald’s said after its fourth-quarter earnings report in late January that it planned to invest $2.4 billion of capital in 2018, the majority of which would go to deploying its “Experience of the Future” design at U.S. locations. The main attraction: kiosk ordering.

McAlister’s Deli Partners with Tillster to Improve Customer Insights & Guest Experience

McAlister’s Deli Partners with Tillster to Improve Customer Insights & Guest Experience

Tillster, a provider of digital ordering and engagement solutions for restaurants, announces the launch of a consolidated digital ordering and CRM program for McAlister’s Deli, a fast casual chain home to handcrafted sandwiches, always-fresh salads, giant stuffed spuds, and McAlister’s Famous Sweet Tea

McAlister’s Deli® Partners With Tillster To Improve Customer Insights & Guest Experience

McAlister’s Deli® Partners With Tillster To Improve Customer Insights & Guest Experience

Tillster, the global leader in digital ordering and engagement solutions for restaurants, announces the launch of a consolidated digital ordering and CRM program for McAlister’s Deli®, a leading fast casual chain home to handcrafted sandwiches, always-fresh salads, giant stuffed spuds, and McAlister’s Famous Sweet Tea™.

Why Customers Want to Order Directly from Restaurants (And What’s In It for You)

Why Customers Want to Order Directly from Restaurants (And What’s In It for You)

Food ordering has come a long way since the days of calling your local pizza chain. The internet has created opportunities in online ordering for most restaurant categories, and these days, everything from salads to smoothies is just a click away.