KIosks are only as good as their placement. In this article, we will cover the strategies you can adopt to know the perfect place for your kiosks to ensure you get the highest returns on your investment.

It’s one thing to have kiosks, it’s entirely another to make sure the program delivers. Even before the COVID-19 pandemic, restaurant kiosks were already busily collecting guest orders and sending them to the kitchen. During the pandemic, however, kiosks’ contact-free service became highly valued by customers. And now, kiosks’ lower operating costs and greater efficiency have made them popular with QSR guests and operators alike.

Restaurant kiosk programs – which deliver and run customized kiosks to restaurant locations for a monthly fee – have also helped ease the ongoing labor shortage and mitigate rising costs. Such programs allow a restaurant to operate with fewer counterpersons while still managing large amounts of guest orders.

And yet, despite their value, kiosks face resistance and challenges to their adoption. In this article, we’ll examine six common deployment challenges and what restaurant operators can do to overcome them.

Restaurant menus change with health trends, customer tastes, food availability, the season, etc. Here’s how you can use customer data to adjust your menu offerings.

Although you may have an overall idea of what items are popular and what are not, using data to fine-tune your menu can help you avoid food waste, reduce wait times, recommend menu options to guests, and increase your customers’ satisfaction and engagement. But – like so many other things in the modern business world – it all starts with data.

Fortunately, you probably have the data you need, especially if you use an app or website that supports online ordering. Let’s break the process of creating data-driven menu changes into steps and see how we can use this information to shape menu decisions.

You might think that a restaurant has little in common with a streaming video platform. But you can learn at least three valuable lessons from Netflix.

Some months ago, Tillster CMO Hope Neiman spoke at a webinar about how restaurants need personalization – and how they could take a lesson from Netflix in adaptability, customer understanding, and getting real value from their data. Here are some of the ideas shared in the webinar.

Personalization may seem like it’s the domain of e-commerce, but the restaurant industry can benefit from it as well.

In this article, we’ll discuss why personalization is important and how it can be done in the restaurant world. Then we’ll explore how specific kinds of personalization can boost your restaurant’s revenue.

As a restaurant owner or operator, you know that understanding your customers is crucial to providing them with a great dining experience and building customer loyalty. A Customer Data Platform (CDP) can help you do just that. It offers a comprehensive solution for collecting, storing and managing customer data from a wide range of sources and systems, which allows you to have a complete view of the customer journey and understand your customers better, all leading to higher revenue for your brand.

Learn how two enterprise restaurant brands were able to increase sales while lowering costs with a tailored loyalty solution from Tillster.

Register for our upcoming webinar on December 20 where Tillster's Chief Marketing Office will share her insights on how prioritizing personalization can lead to higher revenue for your restaurant brand in 2023.

Hear from Tillster VP of data science and analytics, Farzana Noorzay, as she unpacks why many enterprise brands continue to struggle to own their customers and how a customer data platform (CDP) can help alleviate many troubles related to data and help you craft personalized experiences that will drive higher profits for your restaurant.

Does your restaurant technology have you in a state of doubt? Do you feel you aren’t seeing the returns you hoped for from your investments? Are you constantly second-guessing yourself on what tech is right for you?

We get it. There are many obstacles standing in your way from realizing bigger ROI and more operational efficiency from your tech. But it doesn’t have to be this way.

Learn how a national pizza chain increased its order count by 150% among its existing customer base with a customized ordering and email loyalty solution.

Learn how Tillster helped a national burger chain increase its average order value and YoY orders with a tailored digital ordering and delivery solution.

Meet Tillster at Industry Now’s Digital Transformation in quick-service and fast-casual summit 2022 in Chicago, IL, June 8-9. Visit booth #24 and attend Chief Marketing Officer Hope Neiman’s presentation on Thursday, June 9. If you want to schedule a meeting with the Tillster team, click the post and submit your information to get in touch with us.

Making your technology work for your restaurant brand is no simple task. Many challenges stand in the way of significant returns from your tech investments. Integration issues. Inefficient data capturing. Disparate legacy systems. Hear from VP of software engineering Ram Jayaraman on how to overcome these obstacles & start seeing higher ROI from your stack.

Digital Dish is a global community that seeks to empower and enable restaurant brands and leaders to navigate the most complex business challenges within the quick-service and fast-casual industries. The series will feature insights from Tillster leadership and industry experts as they discuss trending topics across digital ordering, operations, loyalty and technology.

Digital Dish is a global community that seeks to empower and enable restaurant brands and leaders to navigate the most complex business challenges within the quick-service and fast-casual industries.

Tillster understands that to thrive in the quick-service and fast-casual restaurant industries brands rely on unique ideas and experts from around the world. Designed as an evergreen community event series for restaurant brands and professionals to drive collaboration and innovation, Digital Dish will cover pertinent industry topics, challenges and trends across digital ordering, operations, loyalty and technology.

The series will deliver a wide variety of resources from Tillster leadership and industry experts, including original research studies, executive insights, industry analyses and other thought leadership content.

This year, Tillster's chief marketing officer, Hope Neiman, will be speaking at the Restaurant Leadership Conference being held at the JW Marriott Desert Ridge Resort in Phoenix, AZ.

Join Hope as she will be covering Tillster’s latest index report on the restaurant services and technologies consumers want from brands heading into 2022. From delivery to in-store technology, get key insights into how guests want to buy and experience food service in our new digital, multi-channel world.