Nearly half of diners changed their primary restaurant this year, loyalty program dissatisfaction has nearly doubled, and convenience stores have become a credible competitor on food quality and price. This two-page summary gives executives the most pressing findings and operational and digital priorities for 2026.

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What's inside:

• The three data points most likely to change your 2026 priorities
• Where loyalty investment is and isn't translating to retention
• The expanding competitive set, and which occasions are most exposed
• Five priorities to act on this planning cycle
• Three questions to bring to your leadership team
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