The technology behind outstanding restaurant performance

Tillster’s platform architecture gives restaurant brands the speed, security, and flexibility to innovate faster and operate confidently across every market and channel.

Abstract illustration of a central orange hexagon Tillster logo surrounded by circular, flowing orange shapes, with six floating feature icons around it representing kiosk ordering, drive-thru, in-store pickup, payments, AI or personalization, and multi-device ordering, symbolizing an integrated restaurant technology platform.

Power performance, personalization, and reliability at scale

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Unify systems and data

Connect POS, payments, loyalty, delivery, and analytics into one 
streamlined ecosystem.

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Empower teams

Give marketing, ops, and IT a shared foundation for speed, visibility, and control.

Deliver consistent experiences

Maintain brand integrity across every ordering surface and market.

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Future-proof your tech stack

Add new capabilities without replatforming or disrupting operations.

Integrate with your existing software and hardware

Control and customize the ordering experience

Order Manager

Synchronize orders, optimize fulfillment logic, and keep operations running smoothly.

  • Centralize order visibility across in-store, mobile, web, call center, and third-party channels.

  • Optimize fulfillment logic by dynamically adjusting promise times and routing based on store load.

  • Sync with POS to ensure accuracy and reduce manual intervention.

  • Coordinate multi-channel workflows including dine-in, drive-thru, delivery, and curbside pickup.

  • Give teams real-time control with configurable dashboards, status updates, and order alerts.

  • Improve throughput and accuracy through automation that minimizes bottlenecks and human error.

Menu management system

Manage menus centrally and sync updates instantly across all digital ordering channels.

  • Manage menus including hierarchy, pricing, and complex catalog items from a single source.

  • Sync availability with POS and delivery marketplaces.

  • Support multi-brand and regional variations with localized rules.

  • Push instant menu updates to online channels.

  • Prevent pricing discrepancies and manual entry errors.

Turn restaurant data into revenue

Customer data platform

Bring order and engagement data together for a true 360° guest view—unlocking personalization, smarter targeting, and actionable enterprise insights

  • Unify guest data from web, mobile, call center, and loyalty channels into a single, actionable profile.

  • Track behavioral patterns like visit frequency, order preferences, and spend across all locations.

  • Segment audiences dynamically based on purchase history, time of day, location, or engagement level.

  • Feed personalization engines with real-time customer insights.

  • Measure campaign performance across channels to see which promotions drive orders and repeat visits.

  • Ensure data compliance and integrity with enterprise-grade governance, encryption, and privacy standards.

Build loyalty and engage guests with better promotions and rewards

Promotion and loyalty systems

Manage and automate promotions, coupons, and rewards delivery while maintaining brand consistency and secure redemption.

  • Create and manage promotions and loyalty programs across every channel

  • Target offers precisely using CDP segmentation, location data, and guest behavior triggers.

  • Automate coupon delivery and redemption with secure coupon wallets

  • Sync loyalty and ordering data to track engagement and reward redemption in real time.

  • Enable A/B testing to compare creative performance and optimize incentive strategies.

  • Ensure brand consistency and compliance across markets and franchise networks.

Recommender AI

Deliver real-time product recommendations during ordering based on guest data, location, and context.

  • Analyze guest behavior and purchase history to predict relevant add-ons and new items during ordering.

  • Deliver contextual recommendations based on time of day, weather, or order patterns.

  • Integrate seamlessly with the CDP to align personalization with loyalty tiers and past engagement.

  • Boost conversion rates by serving offers and items proven to increase average check value.

  • Continuously learn and optimize using AI models that refine recommendations over time.

  • Support multiple channels — from kiosks and mobile apps to web ordering and drive-thru displays.

Upgrade your in-store and drive-thru ordering experiences

Kiosk software

Streamline self-ordering, raise throughput, and improve order consistency.

  • Deploy on any device with flexible, hardware-agnostic software that runs smoothly on both new and existing kiosks.

  • Design fully branded experiences with customizable interfaces, menu flows, and checkout journeys built for your restaurant’s identity.

  • Integrate with your tech stack to connect POS systems, payments, and fulfillment for fast, secure, and accurate order processing.

  • Increase average check size through intelligent, data-driven upsells and cross-sells powered by Tillster’s Recommender AI.

  • Recognize and reward loyal guests by connecting to Tillster or third-party loyalty systems for personalized interactions.

Enterprise-grade security and support built for global restaurant operations

Tillster’s platform safeguards every order, payment, and guest interaction with proven security practices
and compliance standards trusted by the world’s leading restaurant brands.

Continuous monitoring

Proactive security alerts and 24/7 infrastructure monitoring defend against potential threats and downtime

PCI DSS compliance

Full compliance with the Payment Card Industry Data Security Standard ensures safe, frictionless checkout experiences.

Tokenized payments

Sensitive card data is never stored—instead, Tillster uses secure, tokenized payment processing for maximum protection.

ITIL-certified support

Tillster delivers 24/7 enterprise-level technical software support through a global, multilingual team. Operating under ITIL4 best practices, we apply structured incident management and controlled change processes to maintain service stability and performance.

On-premise resilience

Tillster’s mesh architecture keeps kiosks and core ordering systems running locally—even during major cloud outages—ensuring continuous transactions and zero disruption for guests and operators.

Multi-factor authentication

Strengthens account access controls for administrators and operators.

Secure APIs

Enforce authentication, access control, and encrypted communication between Tillster and partner systems.

End-to-end encryption

All guest and payment data is encrypted in transit and at rest to ensure transaction integrity.