The first commercial kiosk went live in 1985 to sell shoes. It worked OK. But just watch the lines at the airport or the grocery store, and the logjam of people behind check-in or self-checkout kiosks makes it clear— today’s consumers love to do it themselves.

Tillster, a provider of digital ordering and engagement solutions for restaurants, has released its Delivery Index, a study that reveals how quick service and fast casual restaurants can use delivery to drive orders and build customer loyalty.

Tillster the global leader in digital ordering and engagement solutions for restaurants, is releasing its Delivery Index, revealing how Quick Service and Fast Casual restaurants can use delivery to drive orders and build customer loyalty.

A majority of delivery customers prefer to order directly from a restaurant website or app than from third-party aggregators, according to the Delivery Index, a study by self-service ordering and customer engagement  company, Tillster and the research firm, SSI,  a news release said.

This edition features exclusive research on a Moe's Southwest Grill LTO from the experts at Sense360, Tilter’s Delivery Index, top chains, taxes effect on eating habits, part-time lovers and the fastest growing breweries.

Kiosks are becoming more important to consumers, especially at quick-service and fast-casual restaurants that experience long lines, according to a study by Tillster, an ordering, marketing and technology provider, and SSI, a research firm.

This edition offers St. Patrick's Day and March Madness research as well as hot chili toppings, brand intimacy and gender balance in hospitality.

Self-serve kiosks are catching on with customers, according to Tillster's Self-Service Kiosk Index.

Self-serve kiosks are catching on with customers, according to Tillster's Self-Service Kiosk Index.

Tillster, a provider of digital ordering and engagement solutions for restaurants, said it is releasing its Self-Service Kiosk Index, showcasing how Quick Service and Fast Casual restaurants can use kiosks to grow sales and prevent customers from leaving when lines are long.

There’s no secret kiosks are coming. McDonald’s said after its fourth-quarter earnings report in late January that it planned to invest $2.4 billion of capital in 2018, the majority of which would go to deploying its “Experience of the Future” design at U.S. locations. The main attraction: kiosk ordering.

Tillster, a provider of digital ordering and engagement solutions for restaurants, announces the launch of a consolidated digital ordering and CRM program for McAlister’s Deli, a fast casual chain home to handcrafted sandwiches, always-fresh salads, giant stuffed spuds, and McAlister’s Famous Sweet Tea

Tillster, the global leader in digital ordering and engagement solutions for restaurants, announces the launch of a consolidated digital ordering and CRM program for McAlister’s Deli®, a leading fast casual chain home to handcrafted sandwiches, always-fresh salads, giant stuffed spuds, and McAlister’s Famous Sweet Tea™.

Food ordering has come a long way since the days of calling your local pizza chain. The internet has created opportunities in online ordering for most restaurant categories, and these days, everything from salads to smoothies is just a click away.

Being able to order food online is something that many people enjoy. Ordering online makes things so much easier. Yes the younger generation enjoys ordering online but so do some of the older generation.