Designing For The Masses

Designing For The Masses

Ever wonder what your carrot peeler and online ordering technology have in common? Probably not, but anyone interested in digital solutions for their restaurant should know this. Nearly three decades ago, a man named Sam Farber noticed his wife was having trouble holding her peeler due to arthritis. Sam saw this as an opportunity to create easy-to-use tools for arthritis sufferers, which ended up benefiting the masses. So how can we apply this to restaurant technology? Here are a few key ways...

Survey Says: Self-Service Kiosks Can Save Your Customers

Survey Says: Self-Service Kiosks Can Save Your Customers

In a world driven by convenience and instant gratification, people are unwilling to wait more than a few minutes for most things – a commercial break during their favorite TV show (fast forward, please), a taxi to arrive (what’s a taxi?), and a line to order food (because who wants to wait when they’re hungry?). Tillster wanted to find out, so we surveyed 1,000 QSR customers about their ordering preferences. The results were astounding...