RESTAURANT KIOSKS: UNDERSTANDING THE KEY BENEFITS, CRITERIA, AND ROI FOR YOUR PROGRAM
The global kiosk market is growing at an unprecedented rate and is showing no signs of slowing. By 2024, it is expected to reach $30.8 billion, with a significant portion of that coming from food & beverage kiosks*. Consumers love them too. In fact, Tillster's Self-Service Kiosk Index found that 60% of QSR & Fast Casual customers would visit a restaurant more if self-service kiosks were offered.**
Restaurants may be feeling the pressure to jump on the kiosk bandwagon, but it's important to weigh all factors before deciding if a kiosk program is right for your locations.
*2017 Transparency Market Research Study
**Tillster 2017 QSR & Casual Dining Survey